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28 Jul 2023
recruiting | 2 min read

Understanding Quiet Hiring: Why Companies Embrace Stealthy Recruitment

First came "quiet quitting." Then there was "quiet firing." Now, seemingly the latest workplace trend is "quiet hiring" regarding recruitment. First mentioned as a technique...  

28 Jul 2023
Tips For HR Managers | 2 min read

Pros and Cons of Using AI in the Workplace

Artificial intelligence (AI) has made powerful strides in recent years, giving rise to advanced language models like Chat GPT and Jasper. These AI-powered chatbots have found...  

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24 May 2023
Dallas | 2 min read

Dallas Labor Market Overview

The Dallas labor market is a bustling and dynamic scene that is constantly evolving and growing. With a population of over 1.3 million people and a robust economy, Dallas is one...  

16 Sep 2021
Employee Retention | 1 min read

The Employment Numbers We’ve All Been Waiting For

The numbers are in, and they continue to look great. According to the U.S. Labor Department, employers hired the most workers in nearly a year in July 2021 and continued to raise...  

02 Sep 2021

How Do you Incentivize Staffers to Return to the Workforce?

According to the Bureau of Labor Statistics, in June 2021, more than 164,000 more unemployed people quit or voluntarily left their jobs. This data brings the total number of job...  

05 Aug 2021
Tips For Hiring | 2 min read

Why is There a Lack of Engaged Candidates in the Marketplace?

After the massive number of layoffs during the COVID-19 pandemic, the country and jobs have begun opening back up. According to the Congressional Research Service, in April 2020,...  

03 Aug 2021

7 Benefits of Remote Call Centers

Customer service jobs, specifically call center roles, can be among the most challenging out there in terms of having to make unhappy people happier and solving issues the...  

28 Jun 2021
New Jobs | 2 min read

How to Prevent Talent from Ghosting Your Company

“Ghosting,” or when someone stops responding to communication, is the new unfortunate trend that has become more prevalent in the workforce since the start of COVID-19. While a...  

26 May 2021
Employee Retention | 2 min read

Call Center Trends for Spring 2021

When many companies went remote in 2020, consumers and businesses alike were forced to adapt to new environments and challenges. Consumers became worried throughout the year with...  

26 May 2021
HR Advice | 2 min read

How to Smoothly Transition Your Remote Teams Back into The Office

We have extensively covered the effects of COVID-19 on the workplace and the workforce. From layoffs and budget cuts to employee mental health and navigating the virtual work...